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Meet The Team

The XLCR Team

At The Top

Lee Duerden

Lee Duerden

Chief Executive Officer

01282 857 852

lee.duerden@thebestcardeals.co.uk

Excelling academically with an LLB honours degree in Law, Lee worked in management positions in call centre environments before moving to business systems development. Following roles within vehicle finance companies, he co founded XLCR and now serves as Chief Executive, responsible for total operational & financial control as well as strategic planning, compliance & oversight, and legal affairs.

Shaun O'Neill

Shaun O'Neill

Managing Director

01282 857 853

shaun.oneill@thebestcardeals.co.uk

Shaun has spent his working life in the motor trade. Starting out in used car sales, his career developed to prestige new car retail before moving to specialise in selling vehicles to businesses. Originally a co-founder of XLCR and today the company's Managing Director, Shaun is responsible for the continual development and achievement of XLCR's New Business Department.

Leadership Team

Patrick Macadam

Patrick Macadam

Commercial Director

01282 857 859

patrick.macadam@xlcrgroup.co.uk

Joining in 2015. He has taken to his role working for the xlcr group. He over sees the various businesses throughout the group. Helping them move at a rapid pace in different sectors. His drive and passion is evident in the work he does. Avid Manchester United fan and loves competition.

Stephen Price

Stephen Price

Systems Director

01282 857 858

stephen.price@thebestcardeals.co.uk

One of XLCR's longest-serving & most experienced members of the senior management team. A first-class honours graduate, Stephen joined us in 2000 and has served in and helped develop almost every department within the business. With this knowledge, he is ideally suited to head our Technology & Special Projects Division.

Ryan Duerden

Ryan Duerden

Service Delivery Director

01282 857 855

ryan.duerden@thebestcardeals.co.uk

Ryan is responsible for the successful production and despatch of finance documentation. This mammoth job ensures that hundreds of document packs and letters pass through our mail room smoothly every day under his careful scrutiny. Out of the office Ryan is a keen sportsman.

Ben Metcalfe

Ben Metcalfe

Head of Risk

01282 857 875

ben.metcalfe@thebestcardeals.co.uk

Ben joined XLCR in 2011. Having worked within IT for a number of years, he is responsible for ensuring our marketing content is kept current and continues to represent the very best deals available in the market. He is also involved in other marketing projects using a variety of different media. Outside of work he spends his time working as the Marketing Manager at a semi-professional football club.

Tracey Whalley

Tracey Whalley

Operations Director

01282 857 863

tracey.whalley@thebestcardeals

Joining the company in 2001 originally as a member of the administration team, Tracey has continually worked hard and progressed through the business. Today she heads our In-Life Query team ensuring our customers are well protected with products such as GAP cover & accident management. Out of the office, her two fantastic children keep her very busy.

Alex Woodcock

Alex Woodcock

Head of Commercial Vehicles

01282 857 873

alex.woodcock@thebestcardeals.co.uk

Alex joined XLCR in June 2012 and is a Key member of our commercial van team. Alex completed his studies at Edge hill University where he was awarded a 2:1 BA Hons in Physical Education and School Sport. Prior to university Alex played football out in the United States for a year, where he also studied in Psychology. Outside work Alex enjoys going to a gym on a regular basis as well as socialising with his friends.

Executive Team

Tom Stinchon

Tom Stinchon

Executive Assistant

01282 857 778

tom.stinchon@thebestcardeals.co.uk

Tom joined XLCR in the summer of 2015 to coincide with his College Apprenticeship in Business Administration. He has always had a passion for cars and loved doing business at school so he made the decision to apply for an apprenticeship here at XLCR. In his spare time Tom loves to stay in shape and go to the gym. He also enjoys taking part in various sports activities and socialising with friends and family.

Emma Goddard

Emma Goddard

Quality Assurance Executive

01282 857 864

emma.goddard@thebestcardeals.co.uk

Emma joined XLCR in 2012. Emma’s job is to ensure our account managers are going above and beyond to help new/existing customers and to treat them fairly. Outside of work Emma spends most of her time with her Son, going to the gym and enjoys socialising with family & friends.

Robyn Lee

Robyn Lee

HR Executive

01282 507 257

robyn.lee@thebestcardeals.co.uk

Robyn joined XLCR in 2017 after taking a career break to start her family. She has a passion for ‘local’, be that business, bands or food. Her hobbies include teaching her daughter anything and everything, indulging her love for all things music and not going to the gym.

Robert Hudson

Robert Hudson

Business Development Executive

01282 857 868

robert.hudson@thebestcardeals.co.uk

Rob has over 25 years experience in the motor trade. Rob rejoined XLCR in 2016 to bring his wealth of knowledge to our Commercial Vehicle team. Outside of work Rob enjoys the quiet life.

Infinity Relationship Team

Daniel Farrow

Daniel Farrow

Senior Infinity Relationship Manager

01282 857 874

daniel.farrow@thebestcardeals.co.uk

Daniel joined XLCR in 2012, and brings with him a wealth of experience of both vehicle and finance industries, having previously worked for Citroen and as a Quantity Surveyor. A perfectionist by nature, Daniel is perfectly suited to handling all our existing customers renewal requirements, and ensuring the continued satisfaction of our customer base. In his spare time, Daniel likes spending time with his wife, Sarah and their son, Ollie. Back at school Daniel was HEAD boy, and still is.

Rebecca Cocker

Rebecca Cocker

Infinity Support Executive

01282 857 866

rebecca.cocker@thebestcardeals.co.uk

Rebecca joined XLCR in 2015 with 6 years previous experience in administration, Rebecca is perfectly suited to liaising with both the customer and finance companies to ensure the documents are processed efficiently. In her spare time Rebecca enjoys going to the gym and describes herself as "a social butterfly".

James Redford

James Redford

Infinity Relationship Manager

01282 857 862

james.redford@thebestcardeals.co.uk

James works in the Infinity team dealing with our customers renewal requirements making sure that all existing customers are presented with appropriate renewal options . He joined XLCR in 2015 after completing a degree in sport science at UCLAN university. Outside of work he enjoys playing rugby and keeping fit in the gym.

Victoria Currie

Victoria Currie

Infinity Relationship Manager

01282 857 861

victoria.currie@thebestcardeals.co.uk

Victoria has recently moved back to the U.K having lived the last ten years in Australia. She lives with her two sons aged 19 and 15 and spends most of her spare time socialising with her friends and family. Victoria has a degree in mental health specialising in autism however changed career a few years ago to sales which she has a strong passion for.

Account Managers

Rob Reeves

Rob Reeves

Account Manager

01282 857 872

rob.reeves@thebestcardeals.co.uk

Rob joined XLCR in 2017 and as a member of our commercial van team. Rob has a BA Hons in Illustration & Graphic Design. Prior to joining the XLCR team Rob worked 15 years in the Fitness industry as an account manager. Outside work Rob works as a firefighter and is embracing his mid life crisis by going to a gym, adding to his extensive tattoo collection, boxing and mma. But most importantly to Rob is spending time with his son, Max

Jack Tattersall

Jack Tattersall

Account Manager

01282 857 871

jack.tattersall@thebestcardeals.co.uk

After studying business at college, Jack has always pursued a career in Account Management. Jack joined the XLCR team in 2017 after having worked at a used car dealership as a Sales Executive. He enjoys dealing with people and is enthusiastic about everything he is involved in. His interests include football, music and socialising with friends. Things could have been different for Jack had he not broke his leg whilst playing for Crystal Palace Under 12's.

Rob Cooney

Rob Cooney

Account Manager

01282 857 879

rob.cooney@thebestcardeals.co.uk

Rob joined the XLCR in April 2018. He has been in the motor trade since 2012 working as sales exec in multiple franchises across Lancashire and Yorkshire. Outside of work he enjoys being out and about walking the dog, playing around with photography, flying his drone. He currently has a track car project which he's halfway through building. He love listening to music, socialising with friends and family and spending time with his 2 boys, Elliott and Oliver.

Jason Anderson

Jason Anderson

Account Manager

01282 857 876

jason.anderson@thebestcardeals.co.uk

Jason joined the XLCR team in 2017. He has 5 years' experience in the motor trade. Out of work, he spends most of his time at the gym. He has a strong passion for success in all things he undertakes.

Connor Sims

Connor Sims

Account Manager

01282 857 869

connor.sIms@thebestcardeals.co.uk

Connor joined XLCR in 2017 after a recent career change from the food industry he decided to follow his passion for Account Management. Connor also studied Business at Nelson and Colne college. In his spare time Connor likes to socialize on a weekend exploring new places and also plays Football on a Sunday morning for a local team.

Russell McConachie

Russell McConachie

Account Manager

01282 857 774

russell.mcconachie@thebestcardeals.co.uk

Russell joined XLCR in January 2018 as a member of the commercial sales team, after previously working in the car industry for 4 years at a local Peugeot dealership as a sales executive, Before moving into sales was a plasterer and builder since leaving school, is very hard working and likes to succeed in whatever challenge is put in front of him.

Shaye McCullough

Shaye McCullough

Account Manager

01282 857 865

shaye.mccullough@thebestcardeals.co.uk

Shaye joined XLCR in 2018 after working the previous 12 months at a Ford main Dealer as a commercial vehicle sales executive. Prior to this, he worked within the building industry. In his spare time Shaye enjoys playing rugby and socialising with friends.

Adam Cunliffe

Adam Cunliffe

Account Manager

01282 857 856

adam.cunliffe@thebestcardeals.co.uk

Adam joined XLCR in 2018 after working for a Large Car Franchise on their Digital Sales Team. He was given the opportunity to come on-board to use my experience in Online Car Sales, in a quickly evolving market. Adam previously worked as a Corporate Account Manager in a Communications and Technology Company. In his spare time Adam enjoy practising Martial Arts, Archery and relaxing with a beer and a good book.

Jordan Coyle

Jordan Coyle

Account Manager

01282 857 870

jordan.coyle@thebestcardeals.co.uk

Jordan Coyle is a Burnley lad and a new member of our XLCR sales team, joining in June 2018. He enjoys following Burnley FC both home and away as well as a nice Saturday afternoon down the pub. Outside playing and watching football his hobbies include other ‘sports’ such as snooker and darts, not going to the gym and spending time socialising with friends and family. After spending a year studying Health, Nutrition and Physical Activity at university whilst working part time as sales assistant at Sports Direct, Jordan decided to pursue a career as an account manager here at XLCR and is looking forward to prospering with the company.

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Credit & Revenue Management

Nika Lombardi

Nika Lombardi

Credit Administration Assistant

01282 857 776

nika.lombardi@thebestcardeals.co.uk

Since completing a BSc honours degree (BSc hons Equine Rehabilitation and Therapy) in May 2017. Nika spent time working and saving for her 6 month trip to Australia, to travel and work around Melbourne and Adelaide where she reconnected with family members, enjoyed rooftop bars and relished in the variety of culture Melbourne had to offer. Her hobbies include spending time with friends, hiking if weather allows, horse riding where she can and indulging in a spa day every now and then. Recently coming back to England in May 2018 her focus is on a solid career path with growth, Nika is now our Credit Administration Assistant and we have high hopes for her in the future.

Charlotte Silvestra

Charlotte Silvestra

Credit Administrator

01282 857 775

charlotte.silvestra@thebestcardeals.co.uk

Charlotte joined XLCR in January 2018, making a career change from working within a healthcare setting. She has previous experience in customer service and enjoys working to ensure a positive outcome for all clients. In her spare time Charlotte mostly enjoys rescuing animals, drinking rum and yo-yo dieting and she considers herself to have an unhealthy obsession with glam metal, drag queens and Stevie Nicks

Service Delivery

Gary Hodgkinson

Gary Hodgkinson

Finance Administration Team Manager

01282 857 860

gary.hodgkinson@thebestcardeals.co.uk

Gary has over 6 years of accounts and credit control experience and after 3 ½ years of studying at Burnley College he is currently finishing off the final year of his AAT which is degree level and will make him a part qualified accountant. Gary’s main interest is football and he’s a Burnley fan who used to play frequently until injury cut his career short, so now he spends a lot of time at the gym to keep fit instead. He has recently got engaged this year and enjoy spending time going out for meals and socialising with his fiancée. Gary joined XLCR looking for a new challenge and is hungry to succeed and put his accounting knowledge to good use, he’s hard working and will always do his best at whatever he does and looks forward to making a good impression within XLCR.

Wesley Naughton

Wesley Naughton

Finance Administration Assistant

01282 507 255

wesley.naughton@thebestcardeals.co.uk

Wes recently joined the XLCR Accounts team in 2017 after previously working for Pendle Borough Council. He spent three years studying Early Modern and Medieval History before going travelling. Currently studying for his AAT qualifications outside of work. Wes enjoys playing football and is a keen all-round sportsman.

Melanie Cocker

Melanie Cocker

Service Delivery Coordinator

01282 857 867

melanie.cocker@thebestcardeals.co.uk

Melanie joined XLCR in 2018 after a change in career from working in the restaurant industry. In her spare time she enjoys spending time with her son and socialising with her friends and family.

Courtney Alton

Courtney Alton

Service Delivery Co-ordinator

01282 857 857

courtney.alton@thebestcardeals.co.uk

After finishing Sixth form Courtney went on to complete an apprenticeship in accounts. Courtney then joined XLCR in 2016 as part of the infinity team, dealing with in life queries about customers contracts, discussing their end of contract options and looking after those with their warranty & breakdown expiring. Outside of work she going to the gym, shopping and spending time with friends & family.

Jordan Whalley

Jordan Whalley

Accounts Administrator

01282 507 258

jordan.whalley@thebestcradeals.co.uk

Jordan joined the XLCR Accounts team in 2017, alongside a degree in Accounting & Finance at the University Of Central Lancashire. His passion and enthusiasm is evident in the work he does. Outside of work Jordan enjoys playing golf, socialising and supporting Blackburn Rovers.

Will Reede

Will Reede

In Life Support Executive

01282 507 254

will.reede@thebestcardeals.co.uk

Will joined XLCR in 2017 as an apprentice. He spent one year at Nelson and Colne College doing sports science but didn’t enjoy it and had more of an interest in sales. He enjoys doing a variety of sports and goes out a lot with friends and family. He is a hard worker and is determined to succeed in everything he does.

Daniel Hudson

Daniel Hudson

Finance Administration Assistant

01282 857 779

daniel.hudson@thebestcardeals.co.uk

Daniel joined the XLCR Accounts team in 2015, heading in a new direction after spending 3 years in the sports and leisure industry. During his time in leisure he had completed his NVQ Level 2 In leisure operations becoming a fully qualified first aider & lifeguard. Daniel continues to grow in his new role and is currently studying AAT Level 2 and hoping to progress further. Outside of work Daniel likes to travel and try out a wide variety of food venues with friends and family

Toni Dacey

Toni Dacey

In-Life Support Executive

01282 857 250

toni.dacey@thebestcardeals.co.uk

After achieving a BA degree in English Language and Literature and starting a family, Toni had a complete career change and went into online customer services. She joined the team in 2018, -exchanging online customer service for a more hands on approach-, with a vision to make the customer’s experience far more personal, relaxed, and enjoyable, and has the drive to fix it if things don’t quite go to plan. In her spare time, she mostly spends it outdoors, going on adventures and bug hunting with her son.

Molly Crusham

Molly Crusham

Service Delivery Assistant

01282 857 878

molly.crusham@thebestcardeals.co.uk

Molly joined XLCR in 2018 after a change in career from studying Health and Social care. In her spare time Molly enjoys socialising with her friends and family, going for walks with her dog Mikey and going for cocktails and shopping with the girls. After working within the hospitality industry, Molly has experience within customer service and is very much a ‘people-person’. Molly is a very determined individual and looks forward to prospering within the XLCR company.

Sonny Waddington

Sonny Waddington

Fleet Operations

01282 857850

sonny.waddington@thebestcardeals.co.uk

Sonny joined the XLCR team in 2011. Sonny's passion for cars ensures his knowledge is constantly evolving. Outside of work Sonny enjoys playing Rugby Union and Crazy Golf.

Clive Duerden

Clive Duerden

Fleet Operations

01282 857 850

clive.duerden@thebestcardeals.co.uk

Junior Account Managers

Isaac Pounder

Isaac Pounder

Junior Account Manager

01282 857 877

isaac.pounder@thebestcardeals.co.uk

Isaac joined XLCR in 2017 as an apprentice. Isaac had previously worked in construction, but wanted to start a career in sales. In his spare time he likes to socials with friends, also he likes to attend the gym when he can, and is a big fan of football. Isaac hopes to progress with XLCR and become an expert at sales.

Dillon Forrester

Dillon Forrester

Junior Account Manager

01282 507 253

dillon.forrester@thebestcardeals.co.uk

Dillon joined XLCR in 2017 as an apprentice. He attains experience within customer service and he also has studied A-Levels in English, Law and R.S in September 2016. He enjoys sport as a whole and is a member of Colne Legion air rifle association. He enjoys going to the gym, boxing and keeping healthy as well as socialising with friends.

Alex Gouch

Alex Gouch

Junior Account Manager

01282 857 878

alex.gouch@thebestcardeals.co.uk

Alex joined XLCR in 2017 as an apprentice. He is determined to succeed and get far in the sales world. In his spare time, he likes to spend time with his friends and family. He also enjoys watching Burnley F.C play and is enthusiastic about cars. Alex is focused on goals, passionate about sales and is looking forward to the future with XLCR.

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© 2018 - XLCR Vehicle Management Ltd